The choice before retailers is simple: implement technology for the sake of total automation and self-service or implement technology to enable high-touch, full-service experiences.
Brian Taylor is the Vice President at Forix, a digital agency that helps merchants overcome the hurdles of rapid scaling environments through custom web development, integration and workflow [...]
October is here and that means so is the start of the holiday season. Some people look forward to the abundance of warm, home-cooked meals. Others can’t wait to catch up with hometown friends and [...]
There are seismic shifts in our digital commerce ecosystem. They require a new way of thinking about retail, technology and people – and we believe it’s time for transformational, not [...]