Personalization Metrics Whitepaper

All the metrics your personalization solution should be impacting

While personalization solutions historically drive ecommerce metrics, a comprehensive solution that surfaces insights to back office teams, in-store associates and automatically executes recommendations online should positively impact metrics across the organization.

The Details

Example Metrics:

  1. Ecommerce¬†–¬†Bounce Rate
  2. Omnichannel – Cross-Channel Conversion Rate
  3. Loyalty – Lifetime Customer Value
  4. Contact Center – Avg. Sales per Agent
  5. Store Associates –¬†Avg. Transaction Value

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