We partner with clients who desire a Customer Experience [CX] that has people smile and their business thrive.
We’re on a mission to make every bad, frustrating, confusing and painful CX great, and we won’t be satisfied until we do.
Whether it’s improving your conversion rate, refreshing your brand, engaging customer, or streamlining your business – Copious delivers lasting value to your entire organization.
We specialize in pinpointing areas where your customers are frustrated, making them better, and measuring their performance. In simpler terms, we increase your revenue by solving problems that are driving customers away.
We use our unique evaluation system, the CXI Scorecard, which measures every key interaction your customers experience. This complimentary score becoems a tangible plan for improving those experiences and an actionable roadmap for what to do next.
We start by listening and putting your customers first. Through understanding your goals, strengths and customers, we’ll create a roadmap for success. After launch, we’ll continue growing your revenue through conversion rate optimization.